PRIVACY POLICY

SWEAT respects your right to privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and protect your information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

1. Information We Collect

    1. We may collect the following personal information when you place an order or interact with our website:
      • Full name
      • Email address
      • Telephone number
      • Billing and delivery address
      • Payment details (processed securely via our payment gateway provider – we do not store your card information)
      • Order history

2. How We Use Your Information

    1. We use your personal information to:
      • Process and fulfil your order
      • Communicate with you about your purchase or delivery
      • Respond to customer service enquiries
      • Send you updates about our work, if you have opted in to receive them
      • Comply with legal and tax obligations

3. Sharing Your Information

    1. We do not sell or rent your personal information. We may share your data with:
      • Courier companies (for delivery)
      • Payment processors (to process your payment securely)
      • IT service providers who maintain our website and systems
    2. These service providers are bound by confidentiality agreements and will only use your information for the purposes we specify.

4. Data Security

We implement reasonable security measures to protect your information from unauthorised access, use, or disclosure.

5. Your Rights

    1. Under POPIA, you have the right to:
      • Access the personal information we hold about you
      • Request corrections to your personal data
      • Request that we delete your information, where legally permissible
      • Opt out of receiving marketing communications

Additional Information:

Refunds & Returns Policy
Terms and Conditions

Last updated: 15 August 2025
Contact us: info@sweat.org.za

Scroll to Top